Shipping policy
Shipping policy
Shipping Policy – Herba Nourish
Thank you for shopping with Herba Nourish! We're dedicated to delivering your orders quickly and reliably. Please review the terms and conditions of our shipping policy below.
Free Shipping Over a Certain Amount
Free shipping on orders £120.00 & above within out shipping zones.. Shipping fee of £6.00 on all order £119.00 and below - no minimim quantity required.
Total Delivery Time
Your total delivery time includes both processing and shipping times. The estimated total delivery time for order is 2-5 business days.
Order Processing
- Order Confirmation: Once you place your order, you’ll receive a confirmation email with the details and an order number for easy reference.
-
Processing Time: All orders placed before 12:00 PM GMT are processed within 1 business day. Once your order has shipped, you’ll receive a notification with tracking information.
Shipping and Delivery
- Transit Time: Standard transit time is between 2-4 business days from the date of dispatch.
- Total Delivery Time: Including processing & handling, the estimated total delivery time is 2–5 business days.
- Order Cut-Off Time: Orders placed after 12:00 PM GMT will be processed the following business day.
Shipping Zones
We currently ship to U.K. only.
| Country | Shipping Method | Value of the Order | Shipping Cost | Total Delivery Time |
| United Kingdom | Standard | £119.00 & Below |
£6.00
|
2-5 business days |
| United Kingdom | Standard | £120.00 & Above |
Free
|
2-5 business days |
Important Notes
- Holidays: Shipping times may experience delays around public holidays as courier services reduce operations. Any such delays are beyond our control.
- Address Accuracy: Please ensure your shipping address is correct at checkout. Herba Nourish is not responsible for orders shipped to incorrect addresses provided by the buyer. In case of an error, please contact us immediately at hello@herba-nourish.co.uk.
Tracking: Once shipped, tracking information will be provided. You can monitor your shipment’s progress on this page at Track Your Order.
Lost or Damaged Items
If your package is lost in transit or arrives damaged, please reach out to us at hello@herba-nourish.co.uk with details. We will work quickly to resolve the issue, either by replacing the item or processing a refund.
Our goal is to deliver products that exceed your expectations. If you have any questions or concerns, our customer support team is ready to assist you.
Customer Support
For any questions or concerns about your return or refund, feel free to contact us:
Business name: HERBA NOURISH
Call Us: +44 7979310456
Email: hello@herba-nourish.co.uk
Customer Service Available: Mon-Fri: 08:00 - 18:00 & Sat-Sun: 08:00 - 13:00